Earlier, an email reminder was sent regarding our odiferous neighbors the Ann Arbor Waste Water Treatment Plant.
S.E.’s if you’re asked to register a complaint;
Please call the A2 Waste Water Utility Supervisor on Duty at 734.845.0781.
Note that it is a privilege to have direct access to their private line. NEVER EVER DISCLOSE THIS WITH ANY OTHER STAFF it was provided during a meeting with their management staff.
If I am on site, I will call as needed. From past experience, whoever was answering has been helpful and thankful for the notification, sometimes calling back and confessing, yes they did find a door(s) propped open etc. The site is bigger than it looks, and if a driver chooses to skip a step, wastewater treatment staff may not even be aware, since they could be in another building or airstream ~ possibly immune to the odors?
A critical aspect of this process is the associated documentation. Anything related to this absolutely must be recorded. In AIMS in the Tag box type in WASTEWATER; go from there… We desperately need this, for when we call the State’s regulatory agency monitoring these types of issues; they will be asking when the event occurred, how often, etc. Also, this is noteworthy in our e-log, (it’s nice for other shifts to know while they were away of such an occurrence) where you’ll find a copy of this email to assist with future events. Adding tags such as ‘smell’, ‘odor’, ‘wastewater’, ‘treatment’, ‘fishy’, will help when using the search function.
This is a patient care related issue, our response and documentation likewise needs to be treated as such. If you have any pending questions or need assistance with AIMS or e-log use, please let me know.